Nail Your Onboarding

REDUCE CHURN

Regular price $4,500.00 Free consultation before every project.
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Are you experiencing member loss? Of course you are, and that's normal!

Some Common Churn Reasons:

  • Members were never explained all the benefits of your membership
  • Member had a poor product quality or deliver experience
  • Members feel like they receive your products too often
  • Member's budgets have changed
  • Member simply forgot to renew their membership

What to do about it:

A Gamified Onboarding Sequence focuses to deliver a "WOW" moment to your customer, before their product even ships.

DTC retail can really tighten their "time to first value" with instant access to exclusive digital downloads/community access/extra discounts etc to give new members something truly valuable & exclusive before their product even ships.

We see a lot of success w Shopify Subscription clients who gamify their Onboarding w point rewards (Yotpo) to gamifying learning & touching all aspects of the brand.

We're actually teaching new members to use the blog content, their points, their Membership Management page like a seasoned brand superuser would.

The trick is not to give away all your margins!

 

Welcome Email sequence aims to train a new member on how to fully utilize all aspects of their membership, self-manage their profile, and boost member's sense of community.

Churn Analysis gives you a deep data dive into your top cancelation reasons and your Customer Lifetime Value.

Optimize your Membership Management Portal to ensure that before cancelling, members were reminded of all their membership benefits and were offer options to reduce the frequency, pause, or change to a cheaper plan.

GSA lets you unleash your ideas
ALL-INCLUSIVE DEVELOPMENT:

Projects covered on all plans:
1. Migrate to a new subscription app where you can grow with confidence
2. Redesign your subscription signup experience to improve your Conversation Rates and ad performance
3. A/B Test your landing pages for best subscription conversions
4. Optimize your new subscriber welcome on-boarding to reduce your churn
5. Implement subscriber exclusive loyalty & retention programs to deliver your subscribers more value
6. Create subscriber exlusive discount offers, collections, and pages on your store to improve churn
...and much more

EXPERTIESE YOU CAN LEAN ON
STRATEGY SERVICES:

All Plans: Slack access to a Subscription Strategist to consult you on your subscripton growth & retention ideas.

"GSA Leadership" Plan Exclusive:
✅ All-In One Subscriptions Dashboard access
✅ GSA monitors your key Subscription Metrics
✅ GSA identifies & plans of your most impactful projects
✅ GSA reports on impact of each project

What clients say

"Working with GSA gives us such peace of mind. If something breaks or needs building, we are confident they can do it."

Vera & Natalie at Dwell Differently

"Andriy and his team have been nothing short of brilliant! They have become another department in our team striving to further optimise our systems for success and reaffirming this with data driven analysis!"

Tyler at Accio! Box

Our first project was such a success we engaged them immadiately after for another! Team at GSA is on top of it!

Levi at Yips CBD

GSA was super helpful to guide me through the re-launch of our website. They provided great help in launching a whole new section for our coffee subscriptions!

Sophie at Rabbit Hole Roasters
Book a call with us
Not sure still?

Lets schedule a call to answer any questions, and make sure we're a good fit for each other!